Occasionally, customers have questions. This Frequently Asked Questions pay may provide your answers. Please review below. If you do not find your answer, please email me at firstname.lastname@example.org for more information.
Do you offer a refund if something isn’t what I need?
Unfortunately, because we sell digital downloads, all sales are final and no refunds or exchanges are available. If you are unsure whether a resource is appropriate for your students, please contact me via the contact form or by email at email@example.com to get more information.
what payment options do you accept?
Currently, we are accepting Stripe and PayPal. You can make a purchase on your Visa or MasterCard using PayPal as well as draw from bank account funds. Stripe can process Visa, Amex, MasterCard, and Discover amongst others.
How do I place an order?
Add items to your cart and click on “MY CART” at the top right corner of the website. On the next page, you can type in any coupon codes you might have. Click on “APPLY COUPON” for it to update your total cost. Click “PROCEED TO CHECKOUT” to continue.
After making payment, the download file will be automatically opened and added to your account. Additionally, you can download your purchases by clicking on the hyperlink of your purchased resource next to the word, “DOWNLOAD.” To see your most recent orders, click on MY ACCOUNT > ORDERS.
How do I find my downloads?
At the top of the page, click on “MY ACCOUNT.” Then click on “DOWNLOADS” in the bulleted list on the left. A link to all your downloads can be found here. Also, check your email. You will receive an automated message which includes a link to every resource. Be sure to save your purchases to your hard drive and consider backing them up.
What types of resources do you sell?
Many of our resources are come in both printable (PDF) and digital for Google Slides TM. We also offer some that utilize Boom Learning Company for Boom Cards. Unless noted, please consider products non-editable. Please read the product description to know what type of files you are purchasing. All sales are final.
What if I still have questions?
Contact me at firstname.lastname@example.org for questions you may have.